At Silverline Web Hosting we use only the latest technology to host your website. This means that your website remains online 24hours a day 7 days a week. We have provided a list of facilities below along with an explanation of each one.

Datacentre

Our server network is located in brand new state-of-the-art facility in Trafford Park, Manchester, United Kingdom. This privately owned multi-million pound facility is seismically designed to include the latest gas-based fire protection systems, specialised heat and smoke sensors, raised flooring, scalable power for future expansion, 24x7 technical support 365 days a year and unmatched levels of security.

Physical Security

All Redbus Interhouse Datacentres feature totally comprehensive 24/7 security to keep our equipment 100% safe. This means our customers have the protection of security barriers, 24x7x365 monitoring by on-site personnel to include visual verification of all persons entering the building, CCTV video camers surveillance and a security breach alarm provides the control room with information.

Building Access

Access to the buildings, data floors and individual area's are via individually programmed Proximity Access Cards (PAC), usage of the PAC is logged centrally by time and date. the cards cannot be used by anyone else, whenever you swipe your card tag over the sensors to gain access to the building, your digital photograph will be displayed on our security systems which are continuously monitored by our on-site technicians. The technicians will then verify the information and only when satisfied, allow access.

Power Management

All Redbus facilities are built to at least an N+1 standard; put simply, this means that if two generators are required to provide non-stop power, then there'll be three installed. So rather than guaranteeing 99.99% availability, the guarantee is 100%.

Fire Detection/Supression

Very Early Smoke Detection Apparatus (VESDA) is installed in every facility. These highly sesitive aspirating smoke detectors are linked to the Building Management System which is monitored continually from a network operations centre, provide very early detection to help avaid fire, loss and business disruption. This is coupled with a gas based fire retardant that is enviromentally friendly, to put out fires instantly, without damaging equipment.

Air Conditioning

To ensure optimum performance, all data floors are maintained at a constant 21° ± 2°C and relative humidity is kept at 50% ± 10%. Both are continually monitored via the BMS.

Building Management Systems

All Redbus Interhouse facilities operate computerised Building Management Systems that monitor and remotely operate sensors covering electrical, mechanical, fire detection and leak detection systems.

Backbone Carriers

Our servers are connected to many backbone carriers including, Level(3), Globalcrossing, NTT, Telia, Tiscali, Enta, Euroconnex and Linx.